diff --git a/src/pages/customerservice/support/conversation/index.jsx b/src/pages/customerservice/support/conversation/index.jsx
index 6697759..6d6eb23 100644
--- a/src/pages/customerservice/support/conversation/index.jsx
+++ b/src/pages/customerservice/support/conversation/index.jsx
@@ -316,15 +316,11 @@ const monitorWebSocket = (ws)=>{
   ws.onmessage = function (res) {
     if(res.data){
       let data = JSON.parse(res.data)
-      if(window.isConversationURLChanged){//路由变化
-        window.msgAlertForCustomerService = true
-        showMsg()
-      }else {
-        if(window.isBlurForCustomerService){//失焦
-          showMsg()
-        }
+      if(window.isConversationURLChanged!= true){
         setWsMsg(data)
       }
+      window.msgAlertForCustomerService = true
+      showMsg()
     }
   };
 
@@ -359,7 +355,6 @@ useEffect(()=>{
       window.isConversationURLChanged = isChanged
     }else{
       if(window.isConversationURLChanged != undefined){ //路由切换回来
-        //stopMsg()
         window.isConversationURLChanged = isChanged
       }
     }
@@ -507,6 +502,7 @@ useEffect(() => {
             setIsImgPreviewVisible(true)
           }}
           reConnect={()=>{
+              setMsgList([])
               websocketInit(staffId)
               setLoading(true)
               getMoreMessage(1)