diff --git a/src/pages/customerservice/support/conversation/index.jsx b/src/pages/customerservice/support/conversation/index.jsx
index d1ddd5a..dad5291 100644
--- a/src/pages/customerservice/support/conversation/index.jsx
+++ b/src/pages/customerservice/support/conversation/index.jsx
@@ -363,7 +363,13 @@ useEffect(() => {
 
 useEffect(() => {
   //实时渲染消息
-  if(wsMsg && wsMsg.clientNo!=undefined) onMsgRender()
+  if(wsMsg && wsMsg.clientNo!=undefined){
+    if(isModalVisible){ //弹窗开着才渲染
+      onMsgRender()
+    }else{
+      msgAlert && msgAlert() //只提醒，不渲染
+    }
+  }
   }, [wsMsg])
 
   const columns=[